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The gamer from Brazil asked a withdrawal, however, the woman account might have been blocked. The player from Brazil is actually disappointed on the confirmation processes. The gamer afterwards affirmed which they properly introduced the new verification, so we designated it problem while the solved. The ball player of Brazil might have been accused out of beginning numerous accounts.
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The new Problems People made an effort to gather more information and you will offer the new timekeeper to possess effect, nevertheless user failed to answer their concerns. Consequently, we had been unable to investigate after that as well as the complaint is actually rejected. The ball player from Poland had PLN step one,383 confiscated out of his real cash harmony once triggering an excellent PLN 15 bonus. The situation are fixed because the casino came back the new confiscated currency, attributing the situation so you can a network error. The ball player away from Portugal had their account prohibited immediately after attempting to withdraw €2,100 inside the earnings.
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The newest local casino management had fixed the issue by the resetting the girl online game to the level ahead of the woman harmony changing to help you “added bonus money”, allowing the woman to carry on to experience. The gamer got conveyed satisfaction to the quality, praising the brand new casino’s equity and customer support. The gamer of Germany obtained €620 and you can confronted a great deduction fee away from €31 whenever attempting a withdrawal however, is later on confronted with an excellent re-confirmation procedure. The player cannot upload much more data files due to an upload restrict and you will thought this was an excellent delaying strategy perhaps bordering for the con.
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